Property Management Process

Inspections

Routine inspections are carried out regularly to check on the condition of the property and identify if maintenance is required or other issues need to be attended to. We provide a comprehensive report for your review, and further recommendations based on our expert and honest opinions.

Reviews

Your property manager will conduct regular rent reviews of your property to guarantee your investments position in the current market trends and advise recommended rent increases. We will also assess compliance with current legislation to ensure your property meet the current requirements as a rental provider.

Communication

Part of our process is keeping you informed every step of the way. Property management is about maintaining relationships above all else, and our staff are dedicated to fostering long term partnerships. We work hard together to manage your property as a team, giving you peace of mind that you are in safe hands.

Renter Relations

We also believe communication with renters and potential renters is of prime importance. All email, mobile or text enquiries are answered as a matter of importance.

Rental Payment

Renters have never had it easier to make their rental payments to you. We provide numerous avenues for payment which is deposited straight into your nominated bank account. We are proactive in following up late and missed payments to ensure that your investment is secure.

Customer Service

We pride ourselves on our relationship with our customers and ensuring the smooth management of your property. Come and visit us at our office on O'Shanassy Street in Sunbury and meet our wonderful staff!